Bomgar 12.1 – Q1 2012

Highlights of Bomgar 12.1

Updates for Support Administrators

• IPv6 Capability
• Read-Through Customer Agreement
• Streamlined Session Start
• Two-Tier Customer Agreement
• Virtual Appliance Host Detection

Updates for Support Representatives

• All Users Bomgar Button
• Elevated Access
• Intel^® vPro Support
• iOS Customer Client
• iPad^® Dashboard
• iPad^® Rep Invite
• iPhone^® and Android™ Representative Console
• Nudge Customer Client
• Remote Screen Shot
• Rep Collaboration Presence
• Restrict End-User Interaction
• Smart Card Support
• Spell Check for Chat

Bomgar 12.1 Documentation

• Bomgar 12.1 What's New
• Bomgar 12.1 License Comparison
• Bomgar 12.1 Feature Compatibility Chart
• Bomgar 12.1 Enterprise Administrative Guide
• Bomgar 12.1 Standard Administrative Guide
• Bomgar 12.1 Enterprise Representative Guide
• Bomgar 12.1 Standard Representative Guide
• Bomgar 12.1 iPad Representative Console Guide
• Bomgar 12.1 iPhone Representative Console Guide
• Bomgar 12.1 Android Tablet Representative Console Guide
• Bomgar 12.1 Android Phone Representative Console Guide