Windows Mobile® Compatibility Guide

Supported Platforms

Bomgar certifies support for Windows Mobile® devices as outlined in the following table.

  Pocket PC (without Mobile Phone) Pocket PC (with Mobile Phone) Smartphone Portable Media Center Automotive
Pocket PC 2000 No No N/A N/A N/A
Pocket PC 2002 No No No N/A N/A
Windows Mobile® 2003 No No No N/A N/A
Windows Mobile® SW for Portable Media Centers N/A N/A N/A No N/A
Windows Mobile® 2003 SE No N/A No N/A N/A
Windows Mobile® for Automotive 1.0 N/A N/A N/A N/A No
Windows Mobile® 5.0 10.0.0+ 10.0.0+ 10.1.3+ N/A N/A
Windows Mobile® 6 10.0.0+ 10.0.0+ 10.1.3+ N/A N/A
Windows Mobile® 6.1 10.0.0+ 10.0.0+ 10.1.3+ N/A N/A
Windows Mobile® 6.5 10.0.0+ 10.0.0+ 10.1.3+ N/A N/A
Windows® Phone 7+ N/A N/A No N/A N/A

Limitations

Some features are not implemented for the Windows Mobile® platform, including:

  • No virtual pointer
  • No annotations
  • No remote cursor
  • No application sharing
  • No privacy screen
  • No show my screen
  • No command shell
  • No proxy support
  • No pinned sessions

Bomgar Buttons can be deployed from a representative console on version 10.2.0 and up.

Confirmation

If you would like to verify that your particular Windows Mobile® platform is supported, a free evaluation version of Bomgar is available at www.bomgar.com. This will allow you to run the actual representative console connected to a customer client running on your particular Windows Mobile® platform. And, as always, if you are still unsure of your particular application, feel free to contact Bomgar.