Bomgar Buttons for BlackBerry® Smartphones

Note: Bomgar Buttons for BlackBerry® Smartphones are available with Bomgar 10.5 and later. This article covers using Bomgar Buttons for a single BlackBerry® . To use BlackBerry® Enterprise Server to mass-deploy Bomgar Buttons for BlackBerry®, you must have Bomgar Enterprise licensing (prior to 14.2). Mass deployment instructions are covered in Using BES to Deploy Bomgar Buttons for BlackBerry®.

Bomgar Buttons are “get help” icons that may be deployed on computers or Smartphones. They allow customers to request support whenever it is needed. Bomgar Buttons do not maintain a connection to the Bomgar Appliance.

To use Bomgar Buttons for BlackBerry®, familiarize yourself with the following: