DEPLOYMENT > Syslog > Syslog Events > Support Issue Skill

Support Issue Skill Fields

These fields apply to the support_issue_skill_added and support_issue_skill_removed events.

Field Value Explanation

issue:desc

string

The description of the issue as displayed to the customer on the front-end survey.

issue:id

string

The unique identifier of this issue.

skill:id

string

The unique identifier of the skill assigned to this issue.

skill:name

string

The name of the skill assigned to this issue.

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