Report Fields

These fields apply to the license_usage_report_generated, presentation_session_report_generated, presentation_session_detail_generated, sdcust_exit_survey_report_generated, sdrep_exit_survey_report_generated, support_session_report_generated, support_session_detail_generated, support_session_summary_report_generated, and team_activity_report_generated events.

Field Value Explanation

api

1 or 0

1: The report query was made via the API.
0: The report query was not made via the API.

company_name

string

The company name filter used in the query, if specified.

computer_name

string

The computer name filter used in the query, if specified.

customer_name

string

The customer name filter used in the query, if specified.

end_time

date

The readable date and time of the last date to be included in the report, if date filters were specified.

end_timestamp

Unix timestamp

The exact timestamp of the last date to be included in the report, if date filters were specified.

external_key

string

The external key filter used in the query, if specified.

group_by

rep
team
site

OR

hour
day
month

For Support Summary reports, the category by which to group results.

OR

For License Usage reports, the time period by which to group results.

lseq

integer

The session sequence number used to query for a detailed session report, if specified.

lsid

string

The unique session identifier used to query for a detailed session report, if specified.

lsids

comma-separated strings

A comma-separated list of unique session identifiers used to query for multiple detailed session reports, if specified.

members_of_team_id

string

The unique identifier of the team used to filter the query to include only sessions that involved reps who are members of the specified team.

members_of_team_name

string

The name of the team specified by members_of_team_id.

only_completed

1 or 0

1: The report contains only completed sessions.
0: The report contains both completed and uncompleted sessions.

primary_rep

1 or 0

1: The representatives specified by rep_id or members_of_team_id must be the primary representatives in the sessions returned.
0: The representatives specified by rep_id or members_of_team_id can be any participating representative in the sessions returned.

primary_team

1 or 0

1: The team specified by team_id must be the primary team in the sessions returned.
0: The team specified by team_id can be any team that had the returned sessions transferred to it.

private_ip

string

The private IP address filter used in the query, if specified.

public_ip

string

The public IP address filter used in the query, if specified.

rep_id

string

The representative filter value, if specified. The value is either a unique representative identifier, the string any, or the string none.

rep_name

string

The display name of the representative specified by rep_id, when applicable.

row_count

integer

The maximum number of rows to display at one time.

row_start

integer

The first row shown on this page of the report.

session_count

integer

The number of support session detail reports returned in search results. This will be 0 or 1 for web requests and 0 or more for API requests.

site_id string The unique identifier of the public site by which to filter results.

site_name

string

The name of the public site specified by site_id.

start_time

date

The readable date and time of the first date to be included in the report, if any date filters were used.

start_timestamp

Unix timestamp

The exact timestamp of the first date to be included in the report, if any date filters were used.

team_id

string

The team filter value, if specified. The value is either a unique team identifier, the string all, or the string none.

team_name

string

The name of the team specified by team_id, when applicable.

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