Canned Message Team Fields

These fields apply to the canned_message_team_added, canned_message_team_changed, and canned_message_team_removed events.

Field Value Explanation

id

string

A sequential tracking number that increments when changes are saved for this canned message.

message:id

string

The unique identifier of the canned message to which this support team is being given access.

message:title

string

The name of the canned message to which this support team is being given access.

team:id

string

The unique identifier of the support team being given access to this canned message.

team:name

string

The name of the support team being given access to this canned message.