Import the Bomgar Integration Unload File into HP Service Manager

IMPORTANT! You must purchase this integration separately from both your Bomgar software and your HP Service Manager solution. For more information, contact Bomgar sales.

To import the unload follow these steps:

  1. In the Service Manager Client, select Menu Navigation > Tailoring > Database Manager.
  2. Select Import/Load from the menu.

 

  1. Navigate and select the unload file Bomgar_integration.unl.
  2. Click Load FG to start the import.