Download Reports with CommandShellRecording

The CommandShellRecording query returns the requested command shell recording. Depending on your browser, this query will either immediately begin download or prompt you to open or save the file. Note that the requesting user must have permission to view support session recordings.

Parameters for CommandShellRecording

lsid=[string] The session ID for which you wish to download the Flash (.flv) video recording of the command shell.
instance=[integer] The instance number of the command shell recording you wish to download. Instances are enumerated starting with 0. The instance number can be obtained from the SupportSession report.

Query Examples for CommandShellRecording

CommandShellRecording:
First shell instance of session c69a8e10bea9428f816cfababe9815fe
https://support.example.com/api/reporting?username=test&password=test&generate_report=CommandShellRecording&lsid=c69a8e10bea9428f816cfababe9815fe&instance=0
CommandShellRecording:
Third shell instance of session c69a8e10bea9428f816cfababe9815fe
https://support.example.com/api/reporting?username=test&password=test&generate_report=CommandShellRecording&lsid=c69a8e10bea9428f816cfababe9815fe&instance=2