API Command: join_session
The join_session command adds a logged in representative to an existing support session.
In order to issue the join_session command, you will need to supply the username and password for a Bomgar user account. That account must have the permission Allowed to Use Command API along with the permission Is Administrator.
Required Parameters for join_session
|lsid=[string]||The ID of the session to which the representative will be added.|
|rep_id=[string]||Unique ID assigned to the representative. To get a representative's ID, see API Command: get_logged_in_reps.|
XML Response for join_session Query
|<success>||Returns a message of Representative successfully added if successful.|
|<error>||Returns an error message if not successful.|
Query Examples: join_session
|Add representative to session c69a8e10bea9428f816cfababe9815fe||https://support.example.com/api/command?username=test&password=test&action=join_session&lsid=c69a8e10bea9428f816cfababe9815fe&rep_id=151|