API Command: join_session

The join_session command adds a logged in representative to an existing support session.

In order to issue the join_session command, you will need to supply the username and password for a Bomgar user account. That account must have the permission Allowed to Use Command API along with the permission Is Administrator.

Required Parameters for join_session

lsid=[string] The ID of the session to which the representative will be added.
rep_id=[string] Unique ID assigned to the representative. To get a representative's ID, see API Command: get_logged_in_reps.

XML Response for join_session Query

<success> Returns a message of Representative successfully added if successful.
<error> Returns an error message if not successful.

Query Examples: join_session

Add representative to session c69a8e10bea9428f816cfababe9815fe https://support.example.com/api/command?username=test&password=test&action=join_session&lsid=c69a8e10bea9428f816cfababe9815fe&rep_id=151