USER GUIDES > Remote Support Software - Configuration > Security Providers > RADIUS Server for Multi-Factor Authentication

RADIUS Server for Multi-Factor Authentication

Integration of your Bomgar Appliance with external security providers enables administrators to efficiently manage user access to Bomgar accounts by authenticating users against external directory stores. This guide is designed to help you configure the Bomgar Appliance to communicate with a RADIUS security provider for the purpose of user authentication.

Note: To define group policies based upon groups within a remote server, you must configure both the LDAP group provider and the RADIUS user provider. You then must enable group lookup from the user provider's configuration page. One group security provider can be used to authorize users from multiple servers, including LDAP, RADIUS, and Kerberos. For group policy setup and for other security provider configurations, see the additional guides provided at

Should you need any assistance, please contact Bomgar Technical Support at