SSL/TLS Configuration: Choose SSL Ciphers and Versions

Security > SSL Configuration

TLS :: Configuration

Choose if TLSv1.1, TLSv1, and/or SSLv3 should be enabled or disabled. For optimum security, the Bomgar web interface always defaults to TLSv1.2 before switching to TLSv1.1, TLS1.0, or SSLv3.

However, some older browser may not support TLSv1.2. If you disable one or more of the older security protocols and attend to access your administrative interface from an older browser which does not support the security protocols you have enabled, Bomgar will not allow you to log in. Enabling TLSv1.1, TLSv1.0, and SSLv3 allows you to connect to your web interface from any computer, regardless of browser version.

Note that this setting primarily affects connections to the web interface of your Bomgar Appliance. The support tunnel between your computer and your customer's computer defaults to using TLSv1.2 regardless of any other security protocols you have enabled.

Select which Ciphersuites should be enabled or disabled on your appliance. Drag and drop Ciphersuites to change the order of preference. Note that changes to Ciphersuites do not take effect until the Save button is clicked.