What Your Customer Sees: The Bomgar Customer Client

Customers on remote desktops, smartphones, and other devices interact with support reps primarily through the Bomgar Customer Client.

They may also see prompts and messages in the context of the public site or support portal. This section details the customer-facing elements of a Bomgar remote support session on a desktop or laptop. For details on supporting other devices, including Apple iOS, Android, and BlackBerry, please visit www.bomgar.com/docs.