Status

Basics: View Appliance Details

Status > Basics

Appliance Statistics

The Basics page gives you information about your Bomgar Appliance and allows you to monitor your system. You can also set your local time to any valid global time zone. The system time will always be displayed in UTC.

 

Default Site

For companies with more than one site responding to one IP address, select a default site to respond should someone enter the IP address directly rather than the domain name. If more than one DNS entry directs to this IP address and you select No Default, an error message will appear if someone tries to access your site by entering the IP address. This setting can usually be left unchanged.

Reboot | Shut Down

From this page, you can also reboot or shut down your Bomgar Appliance. Although rebooting your appliance is not required, you may want to make a monthly reboot part of your regular maintenance. You do not need physical access to the appliance in order to perform this reboot.

Reset Appliance to Factory Defaults

Please do not do the following unless instructed to do so by Bomgar Support: Clicking the Reset Appliance to Factory Defaults button will revert your Bomgar Appliance to its factory state. This will completely remove all data, configuration settings, support sites, and certificates from your appliance. Once the appliance is reset, it will also power itself off.