Configure the Bomgar Virtual Appliance

  1. From the /appliance interface of your Bomgar Virtual Appliance, log in using admin as the username and password as the default password. You will be prompted to change your password the first time you log in.

 

Networking > IP Configuration
NIC Configuration

  1. Next, go to Networking > IP Configuration.
  2. Under the NIC Configuration section, click Add New IP.

 

IP :: Add

  1. Enter the static IP address and subnet mask for your Bomgar Appliance. You can decide if this IP address will support session traffic, web traffic, or both. Then click Save Changes.

 

Global Network Configuration

  1. Under the Global Network Configuration section, set your default gateway. Configuring DNS servers is not required but is highly recommended. After entering the required information, click Save Changes.

Note: Valid DNS settings are required for failover and automatic updates to function properly. To help determine the appropriate IP and DNS configuration for your network, see "The Bomgar Appliance in the Network" .

 

Status > Health
Hardware Health

  1. Go to Status > Health to verify that the needs of the Virtual Appliance are being met. For more information, see View Bomgar Virtual Appliance Health.

 

For additional information about configuring your network, please see the Appliance Administration Guide.

URL reference

https://169.254.1.1/appliance/login.ns – Appliance Administration

https://support.example.com/login – User Administration

https://support.example.com – Public Support Site