Version: 15.1 | 14.2/14.3

Special Actions: Create Custom Special Actions

Rep Console > Special Actions

Custom Special Actions

Create custom special actions to speed your processes. Custom special actions can be created for Windows, Mac, and Linux systems.

Add New Custom Special Action, Edit, Delete

Create a new object, modify an existing object, or remove an existing object.

Add or Edit Special Action

Action Name

Create a unique name to help identify this object. During a session, a user can see this name on the special actions dropdown.

Command

In the Command field, enter the full path of the application you wish to run. Do not use quotation marks; they will be added as necessary. Windows systems may make use of the macros provided. If the command cannot be located on the remote system, then this custom special action will not appear in the user's list of special actions.

Arguments

If the provided command will accept command line arguments, you may enter those arguments next. Arguments may use quotation marks if necessary, and arguments for Windows systems may use the provided macros. For help with Windows arguments, search for "command line switches" on msdn.microsoft.com.

Confirm

If you check the Confirm box, then users will be prompted to confirm that they want to run this special action before it will execute. Otherwise, selecting the custom special action from the menu during a session will cause that special action to run immediately.

Run Elevated

Checking this option causes this special action to appear only when the customer client is running in elevated mode. When you run a custom action in elevated mode, you will be prompted either to run it as the system user or to provide credentials for another valid account on the remote system.

Special Actions Settings

Show Built-In Special Actions

If you want to enable the default special actions provided by Bomgar, check Show Built-In Special Actions. Otherwise, to enable only your custom special actions, deselect this option.

Note: The Windows Security (Ctrl-Alt-Del) special action cannot be disabled. Also, disabling the built-in special actions will not disable the default special actions for mobile devices.