Outbound Events: Set Events to Trigger Messages

Management > Outbound Events

Outbound Events :: HTTP Recipients

You can configure your Bomgar Appliance to send messages to an HTTP server or to an email address when different events are triggered.

The variables sent by the Bomgar Appliance arrive as an HTTP POST method and can be accessed by calling the method used to retrieve POST data in your coding language. If the server does not respond with an HTTP 200 to indicate success, the Bomgar Appliance will re-queue the current event and retry it later.

Add New HTTP Recipient, Edit, Delete

Create a new object, modify an existing object, or remove an existing object.

Outbound Events :: Add or Edit HTTP Recipient

Name

Create a unique name to help identify this object.

URL

Enter the destination URL for this outbound event handler.

Note: Bomgar Cloud customers requires the use of URLs beginning with https.

Disabled

Use the Disabled checkbox to quickly stop the messages for the event handler you set up, as in the event of planned integration testing, for instance.

CA Certificate

When operating over an HTTPS connection, you must upload the certificate authority's root certificate advertised by the outbound event server.

Events to Send

Choose which events should trigger messages to be sent.

Retry Interval

Set how often to retry a failed attempt.

Retry Duration

If an event continues to retry and fail, set how long it should continue to retry before being dropped.

Email Contact

Enter one or more email addresses to which notification should be sent if an error should occur.

Send Email Alert After

Set how long after an error the email should be sent; if the problem is resolved before this time is reached and the event succeeds, no error notification will be sent.

Resend Email Alerts

Set how often error emails should be sent if a failed status should continue.

Outbound Events :: Email Recipients

Add New Email Recipient, Edit, Delete

Create a new object, modify an existing object, or remove an existing object.

Current Status

Displays a brief status message from the SMTP relay server. As long as the appliance is able to send messages to the relay server, the status will show OK. Otherwise, review your SMTP relay server settings.

Retry Duration

If an event continues to retry and fail, set how long it should continue to retry before being dropped.

Outbound Events :: Add Email Recipient

Before you set up your Bomgar Appliance to send event messages to an email address, verify that your Bomgar Appliance is configured to work with your SMTP relay server. Go to the Management > Email Configuration page to verify settings.

Name

Create a unique name to help identify this object.

Email Address

Enter the email address to receive notice of the selected events. You can configure up to ten email addresses, separated by commas.

Disabled

Use the Disabled checkbox to quickly stop the messages for the event handler you set up, as in the event of planned integration testing, for instance.

Require External Key

If this option is checked, emails will be sent only for sessions which have an external key at the time the event occurs.

Events to Send

Choose which events should trigger messages to be sent.

Subject

Customize the subject of this email. Use any of the macros listed below this field in the /login page to customize the text for your purposes. You can localize this text for any languages you have enabled. To revert to the default text, delete the text from the field and then save the blank field.

Body

Customize the body of this email. Use any of the macros listed below this field in the /login page to customize the text for your purposes. You can localize this text for any languages you have enabled. To revert to the default text, delete the text from the field and then save the blank field.