Version: 15.1 | 14.2/14.3

HTML Templates: Customize the Web Interface

Public Portals > HTML Templates

Public Site Web Template

Customize your public site’s HTML to be consistent with the rest of your web site.

Current Template

At the top of the page, select an existing template that you want to edit or select Add New Template to create a new template.

Template Name

When creating additional templates, give each a unique name to identify it for further editing or to apply it to a public site.

Template HTML

Macros replace real-time data such as the session initiation options and the language selection dropdown. This enables you to position these elements anywhere on the page.

Bomgar recommends leaving the public site unaltered unless you have a working knowledge of HTML format.

Revert to Factory Default HTML

After customizing the site, you can return the public site to its original state by clicking Revert to Factory Default HTML at the bottom of the coding window.

Help Icon


You can upload a new image to serve as the help icon on the public portal.

Revert to Factory Default Icon

To restore Bomgar’s original help icon for a template, click the Restore to Factory Default Icon button.