HTML Templates: Customize the Web Interface

Public Portals > HTML Templates

HTML Templates

Customize your public site’s HTML to be consistent with the rest of your web site.

At the top of the page, select an existing template that you want to edit or select Add New Template to create a new template. When creating additional templates, give each a unique name to identify it for further editing or to apply it to a public site.

Macros replace real-time data such as the session initiation options and the language selection dropdown. This enables you to position these elements anywhere on the page.

Bomgar recommends leaving the public site unaltered unless you have a working knowledge of HTML format. After customizing the site, you can return the public site to its original state by clicking Revert to Factory Default HTML at the bottom of the coding window.

You can upload a new image to serve as the help icon on the public portal. To restore Bomgar’s original help icon for a template, click the Restore to Factory Default Icon button.

Note: Changing the style sheet for your site is not recommended except for advanced web developers experienced in CSS. If you do need to edit the style sheet, look in the head of the HTML template and locate the Bomgar CSS file you want to edit. Download this file and modify the values to your specifications; then upload the saved CSS to your Bomgar file store. From the HTML template, modify the appropriate link to point to the updated CSS, following the style sheet URL with the query ?view=1 to ensure that strict CSS browsers such as Firefox and Safari will honor the new style sheet (e.g. <link href="/files/screen.css?view=1" rel="stylesheet" type="text/css" />).