Version: 15.1 | 14.2/14.3

Canned Scripts: Create Scripts for Screen Sharing or Command Shell Sessions

Rep Console > Canned Scripts

Canned Scripts

Create custom scripts to be used in screen sharing and command shell sessions. The script will be displayed in the screen sharing or command shell interface as it is being executed. Executing a script in the screen sharing interface displays the running script on the remote screen.

Filter By

Filter your view by selecting a category or team from the dropdown at the top of the page.

Add New Canned Script, Edit, Delete

Create a new object, modify an existing object, or remove an existing object.

Canned Script :: Add or Edit

Script Name

Create a unique name to help identify this object. This name should help users locate the script they wish to run.

Description

Add a brief description to summarize the purpose of this object. This description is displayed on the prompt to confirm that the user wants to run the selected script.

Command Sequence

Write the command sequence. Scripts must be written in command line format, similar to writing a batch file or shell script. Note that only the last line of the script may be interactive; you cannot prompt for input in the middle of the script.

Within the script, reference an associated resource file using "%RESOURCE_FILE%", making sure to include the quotation marks. Please note that the command sequence is case sensitive.

You can access the resource file’s temporary directory using %RESOURCE_DIR%. When you run a script with an associated resource file, that file will be temporarily uploaded to the customer’s computer.

Teams/Embassies

Select which support teams and embassies should be able to use this item.

Categories

Select the category under which this item should be listed.

Resource File

You may select a resource file to be associated with this script.

Elevation Mode

Select if this script should be available to run in elevated mode only, unelevated mode only, or both.

Available In

If this option is checked, this script may be run even when the user is allowed only to view and not control the remote computer. Note that when the user is in view-only screen sharing, the customer receives a prompt to allow the script to run.

Note: If the user is allowed to use canned scripts, all canned scripts are available in full-control screen sharing, regardless of whether this option is checked or unchecked.

Categories

Add Category, Delete

Create a new category or remove an existing category.

Resources

Upload

Add any resource files you want to access from within your scripts. You may upload up to 100 MB to your resource file directory.

Delete

Remove an existing resource file.