Are you using open source SSH or Telnet tools to support your servers and network devices? Bomgar includes SSH/Telnet, but also much more. This competitive document details key differences that make Bomgar a better way to support all of your systems.
SSH & Telnet products are not built to deal with the ever present threat of data breach. Connecting across the internet requires holes in the company firewall, and there is no way to audit who does what on each system. Enterprise support centers can’t afford the risk that entails. According to Verizon’s 2013 Data Breach Investigations Report, over 30 percent of hacking-related data breaches utilized command shell functionality.
We compare Bomgar with command shell technology by looking at the following: