Does SimpleHelp cut it for support in an enterprise environment? This competitive document details the key differentiators that make Bomgar a better choice for advanced support centers.
Is SimpleHelp Suitable for Enterprise Support Centers?
SimpleHelp has a basic remote support toolset that is sufficient for small IT shops, but enterprise organizations that have advanced management and security requirements will find it sorely lacking. Bomgar is designed to satisfy support centers’ most demanding technology requirements, enabling each customer to suit the solution to their own specific needs.