GoToAssist

Looking for a GoToAssist alternative? This competitive document outlines some key differences of Bomgar compared to both GoToAssist Corporate and GoToAssist Remote Support.

Is GoToAssist Designed for Enterprise Support Organizations?

Most competitor comparisons between Bomgar and GoToAssist are written from the perspective of the individual support professional. But enterprise support organizations have more rigorous security and integration requirements.

This analysis asks, "Which remote support solution meets the requirements of enterprise support organizations?" We compare both GoToAssist Corporate and GoToAssist Remote Support to Bomgar by evaluating:

  • Platform support - We evaluate the inconsistent operating system compatibility among the GoToAssist products
  • Security - We look at everything from GoToAssist's SaaS deployment model to permissions and encryption
  • Integration - We ask if GoToAssist integrates with the ITSM and CRM solutions commonly used in the enterprise
  • Cost - We help you see beyond the initial purchase to evaluate licensing and total cost of ownership
  • Speed of development - We ask if GoToAssist is geared to meet the development requirements of the enterprise

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