Your enterprise has unique support requirements. You could patch together multiple tools designed as spot solutions for small deployments. But what you really need is a remote support solution designed for the enterprise. That's Bomgar. Here are a few ways Bomgar is designed for the enterprise.
With Bomgar you can define collaboration and escalation paths, enabling you to use your skilled resources effectively and resolve more in 1st tier.Intelligent Collaboration
Unlike the named seat licensing common with SaaS solutions, Bomgar's concurrent licensing model lets you share licenses across teams and shifts for follow-the-sun support.Value of Bomgar
Our professional services team offers training, installation and custom integration. We can also increase and expedite your ROI with a Post Implementation Value Assessment.Professional Services
We've done a lot of the work for you. This free comparison matrix covers the critical areas you need to cover when picking a remote support software tool.