Extend your BMC Investment with Bomgar

Bomgar extends BMC's Remedy Service Desk and Service Automation solutions by adding best-of-breed remote support, advanced diagnostic tools, and secure chat capabilities. BMC customers will find that Bomgar extends BMC's Service Automation by providing: On-demand remote support and end-user interaction solution Secure chat for Remedy Remote support for any OS (Win, Vista, Win Mobile, Mac, Linux) A single solution for attended & unattended configuration items, PCs and servers Simplified diagnosis and remediation of patch and update issues Appliance-based deployment model Complete session recording and update into Remedy Service Desk Centralized reporting and management Improved efficiency, availability and quality while assuring compliance

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BMC / Bomgar Alliance Guide

The BMC/Bomgar Alliance Guide includes:

• BMC Partner Product Profile
• Bomgar Integration Guide
• Bomgar Flash Demo
• Free Trial

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Questions? Call Bomgar Today!

Call us toll free at 877-8BOMGAR

Why BMC Customers Choose Bomgar

 

Bomgar enables you to take your BMC Remedy Service Desk to the next level of efficiency and customer satisfaction. It' a proven, scalable enterprise solution within the Fortune 100.

• Integrated with BMC Remedy Service Desk
• Configurable to your client's ITIL-based processes
• BMC Certified TAP Member & MarketZone Single Sale
• 100% focused on remote support solutions
  • Complete Access
  • Complete Control