Bomgar New Software Released

In May, our dev team churned out another great version of remote control software - Bomgar version 10.1. I’ve listed out the new features and enhancements below.

Incidentally, if you’d like to receive alerts whenever we release a software update, you should grab the feed from http://www.bomgar.com/upgrade/changelog/index.php/feed/atom/. Feedburner’s a good service for that, or you can set up your mail client to receive RSS.

New Features and Enhancements:

• Administrative and Management Features:
  • Physical Appliance Redundancy and Failover*
  • Bomgar Box Software Update Manager (Check for Update)
  • Representative Dashboard and Representative Monitor*
    • Dashboard Overview of Teams, Sessions, and Jump Clients
    • Silent Monitor of Representative’s Desktops
  • Team License Reservation*
  • Presentation Recording
  • Reporting Enhancements:
    • Presentation Reporting
    • Team Event Reporting*
  • True Time Zone Support in the Administrative and Systems Interfaces
• Enhanced Security Functionality*:
  • Kerberos Single Sign-on
  • Enhanced Smart Card/Multi-factor Authentication Support via Kerberos
• General Features:
  • Privacy Screen
  • File Transfer Enhancements:
    • Time Stamp Preservation Option
    • In-progress Notification to Customers
    • Configurable Transfer Direction Limitations
    • Configurable Local and Remote Path Limitations
  • Remote Command Prompt Enhancements
    • Windows Remote Command Prompt improvements
    • Remote Command Prompt now Supports Multi-language
  • Reboot/Reconnect Enhancements:
    • Auto-login Capability in Reboot/reconnect
    • Auto-login Capability in Reboot/reconnect into Safe Mode
• Platform Support Enhancements:
  • Mac
    • Representative Client
    • Presentations (Presenting as well as attending)
    • Show My Screen (This feature currently only supports view-only. The “Enable Control” button has been disabled)
    • Virtual Pointer
    • Clipboard Support (i.e. Copy and Paste capability)
  • Linux
    • Show My Screen (This feature currently only supports view-only. “Enable Control” button on rep has been disabled)
    • Virtual Pointer
    • Clipboard Support (i.e. Copy and Paste capability)
• Unattended remote access Functionality Enhancements:
  • Customizable Text Field for Jump Clients
  • Additional Permissions Around Jump Client Use
  • Configurable Set of Update Statistics options for Jump Clients
• Bomgar Peripheral and Integration Applications:
  • Bomgar Integration Client (with archival Plug-ins)
  • Bomgar Integration Client Plug-In SDK