First posted on February 07, 2007

Remote Support DEMOgod: News from DEMO 2007

SupportSoft

This demo showcases a new service by SupportSoft that offers tech support to consumers. They claim that the product can automatically optimize a PC in under 6 minutes. Maybe in the lab or on the DEMO stage, but what about in the real world?

Triumfant: Resolution Manager

This product claims to automatically “heal” an ailing PC. I’ve seen several products like this. They all promise a lot of capabilities, but have yet to deliver in a production environment. Bottom line: NetworkStreaming’s market will be here for the long term.

SOASTA

Means of testing applications

Browser based testing tools

Create tests and then manipulate when they are run (like garage band)

Sort of confusing

Read their script

This seemed like a pretty cool product. It lets you create scripts for testing websites and then manipulate those scripts in a “Garage Band”-like interface. Pretty good product if it works as advertised. The demo should have been practiced longer.

Integrien Corp: Alive

This product promises to self-learn what are optimal levels or settings in enterprise applications and then alert IT administrators if levels are changed or exceeded. By capturing the building pattern of abnormal events, the administrator is able to prevent total failures.

SailPoint: ComplianceIQ

This product enables the security or compliance officer to monitor and adjust employee risk based on roles, responsibilities, and access to applications. Risk is usually a big amorphous cloud that companies don’t really understand but are willing to spend a fortune to get rid of. ComplianceIQ breaks down the risk cloud into bite-size chunks that can be mediated or remediated one by one.

Panjea

This product lets you embed your own or other’s personalized video “channel” into a website. Like other products that I saw in this space, I failed to grasp the distinctions that will allow them to garner an audience and make money. Seems cool,..but a lot of stuff on the web does. They had a decent demo with a few technical difficulties. This company got a DEMOgod.