Back in my IT admin days, when I would see a product advertise their API for integrations I used to think, “Great…In order to use it I’ll just need to relearn C++ or VB and boom that’s it. Yeah right!” Then I’d go on with my daily administration of Exchange, AD, figuring how and when to push out the next desktop patches, or helping my network guy figure out that pesky SAP connection issue. The point is I didn’t have the time to sharpen up my programming skills in order to figure out how to use a vendor’s complicated API. And although I did have an application development team in my department, they were always tied up with a crazy workload. Also, I just didn’t have the confidence to correctly articulate what was possible with the API.
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