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Virtual Support Reduces Support Costs and Improves Service Quality

April 3, 2008

You’re invited to a free webinar today on “Reducing Customer Support Costs and Improving Service Quality with Remote Support“. Enterprise Management Associates (EMA) is sponsoring the event. Joining EMA is Bomgar and Pomeroy IT Solutions, a Bomgar customer.

Pomeroy’s presentation: Screenshot from the webinar
Reducing Customer Support Costs and Improving Service Quality with Remote Support
Summary of Remote […]

Events, Pomeroy - 0 Comments

Incident Resolution: On-site vs. Remote

March 5, 2008

Help Desk Institute Conference
Tuesday, March 11, 2008 10:00 AM - 11:00 AM

Joel Bomgar, CEO and founder of Bomgar Corp., will present “Incident Resolution: On-site vs. Remote” at the Help Desk Institute (HDI) annual conference and expo next week.
As IT services are vital in business interactions, it’s more important than ever that organizations be able to […]

Events, Justin.Brock - 0 Comments