Online Customer Support - Novell
April 1, 2008
Novell’s new Volume License Agreement (VLA) maintenance program offers technical assistance and product support to Novell’s customers. I’m interested in the program because of the thoughtfulness behind their integration of virtual support for customers.
Novell has posted an online demo of the support request process at http://support.novell.com/online/demo.html. The demo is only a few minutes long. It’s […]
