This is a 5 minute tour of the Bomgar support representative console. In this demonstration video, the sales engineer is offering remote support from a Mac to a Windows PC.
The video will show you how support reps can
- answer a customer’s request for remote support
- chat with customers
- transfer files to/from the remote computer
- view the system info of the remote computer
- control the remote pc with screen sharing
Note: Please contact Sales@bomgar.com, not support, if you have questions about this video. The narrator accidentally said “support”.
