Bomgar Release 10.1 (May 30, 2008)

We are excited to announce the next major release of Bomgar, version 10.1! This release is packed with new features including several much-anticipated Enterprise features.

As always, head on over to the upgrade queue when you’re ready to upgrade your Bomgar Box.

Requirements for Bomgar 10.1:

• Bomgar Base 3.0.0
• Security Patch 4

New Features and Enhancements:

• Administrative and Management Features:
  • Physical Appliance Redundancy and Failover*
  • Bomgar Box Software Update Manager (Check for Update)
  • Representative Dashboard and Representative Monitor*
    • Dashboard Overview of Teams, Sessions, and Jump Clients
    • Silent Monitor of Representative’s Desktops
  • Team License Reservation*
  • Presentation Recording
  • Reporting Enhancements:
    • Presentation Reporting
    • Team Event Reporting*
  • True Time Zone Support in the Administrative and Systems Interfaces
• Enhanced Security Functionality*:
  • Kerberos Single Sign-on
  • Enhanced Smart Card/Multi-factor Authentication Support via Kerberos
• General Features:
  • Privacy Screen
  • File Transfer Enhancements:
    • Time Stamp Preservation Option
    • In-progress Notification to Customers
    • Configurable Transfer Direction Limitations
    • Configurable Local and Remote Path Limitations
  • Remote Command Prompt Enhancements
    • Windows Remote Command Prompt improvements
    • Remote Command Prompt now Supports Multi-language
  • Reboot/Reconnect Enhancements:
    • Auto-login Capability in Reboot/reconnect
    • Auto-login Capability in Reboot/reconnect into Safe Mode
• Platform Support Enhancements:
  • Mac
    • Representative Client
    • Presentations (Presenting as well as attending)
    • Show My Screen (This feature currently only supports view-only. The “Enable Control” button has been disabled)
    • Virtual Pointer
    • Clipboard Support (i.e. Copy and Paste capability)
  • Linux
    • Show My Screen (This feature currently only supports view-only. “Enable Control” button on rep has been disabled)
    • Virtual Pointer
    • Clipboard Support (i.e. Copy and Paste capability)
• Jump Technology Functionality Enhancements:
  • Customizable Text Field for Jump Clients
  • Additional Permissions Around Jump Client Use
  • Configurable Set of Update Statistics options for Jump Clients
• Bomgar Peripheral and Integration Applications:
  • Bomgar Integration Client (with archival Plug-ins)
  • Bomgar Integration Client Plug-In SDK

Issues resolution:

• Users table pagination issue when adding or editing a user is now resolved in this release.

Known Issues:

• The Show My Screen and Presentation features do not work on Mac OSX 10.3.9
• Mouse wheel events are not handled appropriately by the Linux customer client
• Mac PPC screens may not display colors correctly
• Issue with granting display name change permission for remote users

* Features with an asterisk (*) require an Enterprise license