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The Bomgar B300v Virtual Appliance gives enterprise organizations the benefits of Bomgar’s physical enterprise appliance, the Bomgar B300, in a greener, more flexible deployment model. Take advantage of the virtual infrastructure you already have in place by deploying Bomgar as a virtual appliance.

While ITIL is not a security framework, recent research shows a strong positive correlation between the implementation of ITIL and a decrease in security incidents. Likewise, companies with strong security infrastructures are also those with the most efficient processes. Could it be that security and IT best practices, like ITIL, go hand in hand? Tune in to this webinar to hear how processes like ITIL can make your support organization more secure.

Overview and Installing the Rep Console: A Bomgar sales engineer gives a brief overview of Bomgar and demonstrates how to install the support representative console.

Bomgar’s rep console gives virtual support reps a clean, easy-to-use interface for supporting remote computers. This video is an introduction to the rep console.