Bomgar Blog

2015 5 Days of Bomgar A Success

The 6th annual 5 Days of Bomgar holiday contest was a giant success, thanks to all of you! We had over 1,500 of our Insider brand advocates participate in the week-long contest that challenged them to post pictures and videos about how much they love Bomgar, share holiday memories and family recipes, and even give tidbits of Bomgar expertise to one another. Each relationship we develop through the Bomgar Insider is one that brings our brand tremendous value, and to thank our Insiders, we reward them with gifts ranging from Bomgar swag to a brand new Apple TV! Continue Reading

Bomgar Passes the Time with Some Star Wars Reads

It’s finally time! Star Wars is back in full Force. Here at Bomgar we’ve waited (im)patiently for today’s opening of Episode VII: The Force Awakens, for quite some time. The franchise has provided us so many great memories over the years and we love reliving them in any way we can. Continue Reading

The CIO’s Checklist: Being in Control

In follow up to the most recent post covering The CIO’s Checklist’s Secure Remote Access and Security Integrations features, we are going to continue to break down the decision making factors for choosing the right privileged access management tool by looking at Granular Access Control, Monitoring and Auditing, and Productivity features. Continue Reading

2015 5 Days of Bomgar

Get excited folks because the sixth annual 5 Days of Bomgar is about to begin! Our most anticipated contest of the year kicks off Monday, December 14th and it’s our biggest one yet. Whether this is your fifth or first time to play, the 5 Days of Bomgar promises to be great fun for all! Continue Reading

IT Business Edge: 9 Ways Online Retailers Can Protect Customer Data Privacy During the Holidays

The holidays are here—it’s everyone’s favorite time of year to shop til they drop, get together and enjoy sharing gifts and time with family and friends. Unfortunately, it’s also a favorite time of year for cybercriminals. Shopping equals spending, resulting in hackers seeking to exploit weaknesses in IT systems to extract valuable data. Continue Reading

The University of Lincoln Securely Supports A Growing Campus with Bomgar

Located in Lincolnshire, UK, the University of Lincoln is a modern university that boasts a student-centered environment on the picturesque Brayford Pool marina. The city surrounding the university is steeped in history and home to galleries, cinemas, shopping and more. The university has established an international reputation for the quality of teaching and research with academics and students working together on major projects across areas varying from cancer treatment to water conservation and low-carbon technology. Continue Reading

Gartner: 75% of Enterprises Significantly Exposed Due to Third Parties

Fueled by this year’s mega-breaches at BCBS Excellus and OPM, privileged access controls for third parties is a growing cause for concern in IT security. Earlier this month, Gartner published its first report on this issue in the industry, titled “How to Secure Remote Privileged Access for Third-Party Technicians.” Continue Reading

The CIO’s Checklist: Choosing the Right Solution

It is common practice to use the mentality of “nice to haves” vs. “must haves” when making decisions. But when making lucrative decisions about what kind of tools to bring on board to enhance your network’s security, there are many “must haves” that any CIO or IT administrator would want to take into consideration. Last week we shared “The CIO’s Checklist” to support the decision making process and over the next two posts, we are going to delve in to why some of these features are of such importance. Continue Reading

Bomgar InSight - Tech Support That Goes Beyond Screen Sharing

Today, we launched Bomgar InSight - remote video camera sharing for Android and iOS devices. InSight lets you see the video feed of the remote camera and annotate the video to walk customers through troubleshooting steps. In this post, I wanted share our reasons behind InSight and talk about what makes the capability unique. Continue Reading

Bomgar Enhances Remote Support for Linux Endpoints

Earlier this week, we announced the availability of Bomgar Remote Support 15.2. The new version offers new capabilities for supporting Linux endpoints, capturing data from remote support sessions, and improving the end-user experience. Continue Reading