Virtual Support Blog » 01. April 2008

Archive for April 1st, 2008

Online Customer Support - Novell

Apr 1st, 2008 | By jbrock | Category: Customers

Novell’s new Volume License Agreement (VLA) maintenance program offers technical assistance and product support to Novell’s customers. I’m interested in the program because of the thoughtfulness behind their integration of virtual support for customers.
Novell has posted an online demo of the support request process at http://support.novell.com/online/demo.html. The demo is only a few minutes long. It’s [...]