Mac support rep client is now available. The Bomgar 10.1 release in May [I'm a bit late with this post :-(] took care of this.
Mac Representative Client: Provide virtual support from Mac versions 10.4-10.5 to Windows, Mac or Linux machines and Windows Mobile Devices.
PC to Mac/Windows/Linux remote control is already available through Bomgar. But what [...]

Help Desk Institute Conference
Tuesday, March 11, 2008 10:00 AM - 11:00 AM

Joel Bomgar, CEO and founder of Bomgar Corp., will present “Incident Resolution: On-site vs. Remote” at the Help Desk Institute (HDI) annual conference and expo next week.
As IT services are vital in business interactions, it’s more important than ever that organizations be able to [...]