It’s 5:58 p.m. on a Friday, so this will not be a long post!
Windows IT Pro just published and article from an interview with Joel Bomgar and Nathan McNeill.
I find the title of the article interesting - “Virtualizing IT People”.
“Virtualizing” is a term that in most contexts only applies to hardware, so how does it […]

PC to Mac/Windows/Linux remote control is already available through Bomgar. But what about remote access from Mac?
Bomgar’s upcoming release, Bomgar 10.1, will include a Mac rep client. If you don’t want to wait till Q2-08, here’s an easy work-around.

Help Desk Institute Conference
Tuesday, March 11, 2008 10:00 AM - 11:00 AM

Joel Bomgar, CEO and founder of Bomgar Corp., will present “Incident Resolution: On-site vs. Remote” at the Help Desk Institute (HDI) annual conference and expo next week.
As IT services are vital in business interactions, it’s more important than ever that organizations be able to […]

The B100, released a little over a year ago, is Bomgar’s remote access/support solution for IT companies that only need one concurrent support rep. We designed it so that an individual could create a virtual online support presence. [Why limit this to only big companies, right?]
If a support rep can virtualize himself, he can overcome […]