About Bomgar Corporation

Bomgar's mission is to change the way work is done. We work to free the tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support. How do we do this? Through support virtualization.

Support virtualization makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Virtualizing support with Bomgar helps your company respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource.

The Bomgar Box

Bomgar delivers its solution for support virtualization in a box – the Bomgar Box! This appliance integrates easily into your environment, strengthens the security of your help desk support organization, and has a rapid ROI. With the Bomgar Box, our customers ensure the quality and security of every support interaction.

Our Customers

Since 2003, 4,000 corporate customers in all 50 states and 48 countries have chosen Bomgar as their platform for support virtualization. Bomgar clients include IT outsourcers, systems integrators, software vendors, hospitals and healthcare organizations, government institutions, colleges and universities, legal and accounting firms, and insurance and financial institutions. Current customers include Humana, Kiewit Construction, EDS, United Health, PracticeWorks (exclusive maker of Kodak Dental systems), Nissan, and Ethan Allen. Leading industry analysts and consultants recognize Bomgar as a technology innovator.

Bomgar's Mission, Vision and Perspective

Visitors to Bomgar™ will notice a verse from Psalm 127 displayed as they enter the office: "Unless the Lord builds the house, those who build it labor in vain." Even though we take it as our responsibility to work diligently, this verse reminds us that the ultimate results belong to God.

Our Vision: To honor God by applying Biblical principles in relation to employees, customers and financial dealings.

Our Mission: To virtualize every support rep and IT professional worldwide.